I've had the wrong goods delivered, what should I do?

Please contact customersupport@nevilleuk.com with your order / PO number, item code(s), quantities, and if you require a credit or replacement for the goods.

Please include the item code, quantities received in error or a picture of the packaging.

These must be reported to us in writing within 4 days of receiving the goods / invoice, for a full investigation, notifications outside of this time frame cannot be credited or replaced.